New Service Request

Welcome to Clark County Country Water Facilities. New services can only be started in person at our office. To save time, print out and complete the Customer Application provided here on our website. Bring it along with the required deposit to our office during business hours. We look forward to serving your water needs. Please give us a call at 870.246.5075 if you have any questions. 

 

Obtaining Water Service

New Service

To establish service at a location that has not had service in the past, contact our office.  The length of time and expense required to establish a new service varies due to location, size, workload, etc.

Turning On

In order to establish service where facilities are already in place, contact our office.

Deposits

All customers must pay a deposit.  When service is discontinued, the final bill will be withheld from the security deposit and the balance refunded to the customer.

Plumbing Permit

If you are building a house in the Clark County Country Water Facilities district, you must contact our office to obtain a plumbing permit.

Disconnected Service

On or after the 20th day of the month, accounts with an unpaid balance are subject to disconnection. The full balance plus the $50 reconnection fee must be paid in full prior to restoration of service. Reconnections made after 4p.m. or on weekends will be charged a  $65.00 reconnection fee.

Responsibility for Service

Clark County Country Water owns, maintains and repairs all of the underground water system to the water meter.  Maintenance and repair from the meter forward is the responsibility of the customer.  State law requires you to call AR One-Call (811) before you dig.

How to Check for a Leak

The most common water leak is a dripping facuet or toliet leaks.  A quick check can be made by adding some food coloring to the toilet tank after it has filled and become quiet.  If the coloring seeps down into the toilet bowl before flushing, this indicates a leak.

To conduct a leak test on your water, turn off all faucets and other water outlets.  Go to your meter and watch the leak detector (small plus sign with circle around it).  If you see the plus sign with circle around it and everything in the home is turned off, you have a leak.

About Our Water

We purchase water from the City of Arkadelphia.